FAQ
Find answers to common questions about our services.
Delivery time depends on distance and type of goods. Typically, city deliveries within Cilacap are completed within 2-4 hours after order receipt.
Yes, we accept delivery of large-sized goods such as furniture and machinery. Our vehicle capacity is designed to transport large items safely.
You can track your delivery status via our app or by contacting our customer service. We provide real-time updates to ensure transparency.
Yes, additional fees apply for deliveries outside Cilacap city. Fees are determined based on distance and selected service type.
You can contact our customer service via phone, email, or app. Phone number and email address are available on our website.
If goods are damaged during delivery, we will replace or repair them at no additional cost. Please contact customer service immediately.
data